Testimonials

Business Solutions Unplugged We are a busy ambulance service that runs first responders out of our 14 locations twenty four hours a day. As our company continued to grow we found that our current IT provider was having a hard time keeping up with the demand and flexibility that we required. I had a limited amount of time to manage the transition from one IT company to another but I realized we needed to make a change to accommodate our needs. I found Dom DiSario and Business Solutions Unplugged who made the switch seamless and convenient. The Business Solutions Unplugged team is a great network support company that never charged us to review the current network system we had set in place. Dom took his time to familiarize himself with our company and our network system at no additional charge to us. Dom's years of experience brought clarity and maturity to our support functions. In a crucial emergency response business, we need to have a reliable network system in place. With Business Solutions Unplugged we completely rely on Dom's innovative and cost savings approach time and time again. It is not very often to find a company who treats your money and your company as he would treat his own, with Dom DiSario, I feel comfortable with his suggestions and I trust the decisions that he makes. Chris Coleman Director, IT Services Cataldo Ambulance
Business Solutions Unplugged The Office People has used Dom DiSario and his company Business Solutions Unplugged exclusively as our IT consultant for the past several years. Dom's industry knowledge, prompt problem solving,and evaluation of our software, hardware and computer system needs has helped us become a more efficient company. Dom has spear-headed several projects, restructured our entire network(s) for both our office supply and furniture businesses, assured us of receiving complete and secure system back-ups and record retention. He is a wealth of knowledge in all aspects related to the world of technology! No problem is too big or too small for Dom to tackle. He has a pleasant, easy going disposition; with a mature and professional work ethic. Our IT solution is simple, Business Solutions Unplugged and Dom DiSario! Frank Sklar Vice President/CFO The Office People
Business Solutions Unplugged We heartily recommend Business Solutions Unplugged (BSU) who literally saved us from a very significant disaster. After a major storm, our building and server flooded. The IT manager of the owner of the building pointed us to Business Solutions Unplugged. BSU arrived, assessed the situation and without any contract negations or long conversations came up with a plan to take our server, recover the data and hosted it at their office for over three weeks. Although our offices were unavailable for almost a month, our data was available to us within one day. We appreciate their integrity, ability to work with all levels staff, and their follow though. Working with them is a pleasure. Managing Directors Zions Bank, Boston
Business Solutions Unplugged We have had trouble with other network support firms sending green techs out to problem solve. They seemed to be either in a hurry to do something quickly which usually means more down time and repeat calls for the same problem or they would spend a long time asking questions to decide they needed someone else to resolve the problem. We never have this issue with BSU. The engineers show up prepared with an understanding of our systems and never seem fazed by a problem. They take time to understand how our our business uses the Computers in our work flow and are able to make cost saving recommendations that keep us current, competitive and our users happy. We can depend on BSU to fix a problem before it affects our business And the company is ethical, easy to deal with and straight forward. You can actually understand the bills which are very reasonable. Atty. James D. Moore Bradley Moore Primason Cuffe & Weber LLP
Business Solutions Unplugged My company cannot afford any data loss or compromised security. BSU manages our backup procedures and is exceptional at troubleshooting our system. We count on them and they always come through for us. We can't say enough about BSU. The ideal network support is support you don't have to think about. We just don't worry about uptime and printing and all that. BSU just takes care of it. Ken Bucci Owner Bucci & Associates Certified Public Accountants
Business Solutions Unplugged We were sick and tired of paying multiple times to fix the same problem. We needed the most cost effective network support for our Church to accomplish its goals and we are not IT professionals. We just want the technology to work. We heard Dom speak about his service model at a business function and we liked what we heard.. Business Solutions Unplugged offers us flexible, easy going but intensely professional support services. They never nickel and dime, are very generous with no cost phone support and see our big picture. Our transition to using their service was pain free and that was a pleasant surprise. We all dislike change but I have to say in this case the change was welcome. They answer the phone, show up on time and most importantly do things right the first time. To put it in a nutshell, we are so thrilled with the level of competence and support that we get. Dona O'Donnell Financial Administrator Christ Church Cambridge
Business Solutions Unplugged

We have had very inconsistent and non-responsive IT Support in the recent past we were very careful and thorough in our choice of a new support company. BSU has delivered everything they promised and we are very pleased with their Complete IT Managed service offering. When they promise fixed fee support, they mean it. We have not paid an additional penny regarding our IT support since we have signed on with BSU. Their support is consistently excellent. We heartily recommend BSU for their rapid response, knowledgeable and polite service techs and respect for our business needs and goals.

 Ted Fitzemeyer, PE President/Principal Fitzemeyer & Tocci Associates, Inc.
Business Solutions Unplugged

Simply put we had outgrown our support methodology and with a new tax season in the immediate offing, we knew we had to make a change and quickly. We interviewed several IT support companies and finally decided on Business Solutions Unplugged. Turns out that was one great decision. We went with the BSU "Complete IT" package and frankly the name says it all. They are our IT department. Support (Onsite, Offsite), helpdesk Virtual CIO services...it's all included and never a surprise bill. The distinguishing feature of BSU is they take the time to understand our business and the way we use our IT resources. "We couldn't be happier"

 Hank Wolfson COO Rucci Bardaro and Barrett, PC